Two months after the release of Digg v4, the website remains largely unusable, especially for (former) heavy users like myself. Instead of writing up all the difficulties, I thought a photo gallery of the multitude of errors I encountered during one hour of surfing Digg would best illustrate why using new Digg is largely an exercise in futility.
It all started when I went to the Digg homepage and found myself logged out, though I had been logged in 20 minutes earlier:
Well, better try to login again:
Apparently I can’t log in…. because I’m already logged in? A reload fixed the problem. I then tried to click on a story to join the discussion, only to be greeted with this:
Again, another reload fixed the problem. But who wants to click reload every other page? I liked the story so I tried to Digg it, but alas, I hit another roadblock:
Sigh, another reload fixed the problem. On to another story, and I notice another problem. The story lists having 1 comment, yet there are none to be found. I add my own comment, refresh and… the other comment is still gone:
Little did I know this would be the first of many issues with the comments. I jump to one of my submissions to respond to someone who couldn’t find a video on the link I submitted.
Apparently adding a new comment is a forbidden request now! I move on to a front page story published by Slate that has made the front page, even though it was submitted at 1 AM and mysteriously had 60 Diggs (but no comments):
Well, I’ve said my piece. A few minutes later, let’s make sure it’s still there by checking out my comments page:
As you can see, it’s…. disappeared! Grand. In the meantime, I’ve found an article that’s been submitted to Digg recently that I want to Digg:
Digg apparently wants me to log-in again, but I’m not allowed to log-in, because I already am logged in (this is when an emoticon of a guy with steam coming out of his ears would suffice). Let’s try to go back to Digg’s front page:
The icing on the cake. Through a couple of hours of using Digg, I ran the gamut of errors: getting logged out, unable to Digg articles, unexpected system errors, disappearing comments, and the ever-annoying broken axle. Even when you want to use new Digg, it’s too broken to be enjoyable.
My advice to those still at Digg: just make the site work. Stop spending so much time trying to implement new features when the current ones barely work.
[tags]new digg, digg errors, problems with new digg, usability, functionality, why is new digg still broke, development, social media, do you understand how to beta test, website design[/tags]